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| • Canceling Your Account We hate to loose you as a customer and want to resolve any issues you have in a timely professional manner. We thank you for your support and hope that you will think of us for all your future hosting needs. Please be sure to read the following text carefully as it contains important information concerning your websites files and any possible refunds due to you. • Backing Up Your Site It is important that you create a back-up copy of your site and e-mail before canceling your account. We are not responsible for information of any type once we receive your cancellation request. This includes but is not limited to the following; E-mail, graphics and HTML files, account information. • Refund Policies We highly discount quarterly, semi-annual and annual hosting accounts. When you pay for a long term account you are contracted for the full term of that account and there are no refunds if you cancel early. We do not offer partial month refunds on monthly accounts. |
